{"id":6562,"date":"2021-08-31T22:58:11","date_gmt":"2021-08-31T22:58:11","guid":{"rendered":"https:\/\/batown.ipasifik.com\/?page_id=6562"},"modified":"2021-09-20T21:02:28","modified_gmt":"2021-09-20T21:02:28","slug":"report-an-issue","status":"publish","type":"page","link":"https:\/\/batown.ipasifik.com\/?page_id=6562","title":{"rendered":"Report an Issue"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6562\" class=\"elementor elementor-6562\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d19d209 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d19d209\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21b24c6\" data-id=\"21b24c6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-189c25d elementor-widget elementor-widget-heading\" data-id=\"189c25d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h1 style=\"margin-top: 0.69697em; line-height: 1.27273; white-space: normal;\">Complaints<\/h1><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3c8202 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3c8202\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d4f3424\" data-id=\"d4f3424\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-eb100bf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eb100bf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1fb71e4\" data-id=\"1fb71e4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f88c6e elementor-widget elementor-widget-text-editor\" data-id=\"1f88c6e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"margin-bottom: 20px; font-family: EuclidTriangle, Arial, sans-serif; font-size: 0.9em; color: #333333;\"><span style=\"color: #47484b; font-family: Roboto, sans-serif; font-size: 17px;\">Our staff seek to resolve complaints wherever possible at first contact.&nbsp;<\/span><span style=\"color: rgb(71, 72, 75); font-family: Roboto, sans-serif; font-size: 17px; font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: 0px;\">If you are still dissatisfied, or the complaint cannot be resolved front-line staff, the matter will be referred to a senior officer who will acknowledge the complaint within 5 working days<\/span><\/p>\n<p style=\"margin-bottom: 20px; font-family: EuclidTriangle, Arial, sans-serif; font-size: 0.9em; color: #333333;\"><span style=\"color: #47484b; font-family: Roboto, sans-serif; font-size: 17px;\">The matter will be reviewed and you will be advised of the outcome. For more complex matters, a further investigation may be required.&nbsp;<\/span><span style=\"color: rgb(71, 72, 75); font-family: Roboto, sans-serif; font-size: 17px; font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: 0px;\">We value your queries and complaints and seek to provide a timely service that leaves you satisfied<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-75c69d0\" data-id=\"75c69d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06c2ce6 animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"06c2ce6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/batown.ipasifik.com\/wp-content\/uploads\/2021\/09\/RMF-15.jpg\" title=\"RMF-15\" alt=\"RMF-15\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d185293 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d185293\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae55119\" data-id=\"ae55119\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83aa39f elementor-widget elementor-widget-ova_heading\" data-id=\"83aa39f\" data-element_type=\"widget\" data-widget_type=\"ova_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ova-heading\">\n\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"title second_font\">Report an Issue<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"sub-title \">Send your request to Council by selecting the most relevant category option below.\n<\/p>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-22f128a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22f128a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0962642\" data-id=\"0962642\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c3f2add elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3f2add\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-61985b5\" data-id=\"61985b5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e3cc57 elementor-widget elementor-widget-heading\" data-id=\"1e3cc57\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Leave your message<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cc1928 elementor-widget elementor-widget-shortcode\" data-id=\"3cc1928\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8738-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"8738\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F6562#wpcf7-f8738-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"8738\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8738-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"contact-form-egovt\">\n\t<div class=\"con\">\n\t\t<div class=\"input name\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"your-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"input phone\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"your-phone\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"input email\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"your-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"input subject\">\n\t\t\t<p><label for=\"subject\">Subject:<span><\/span><\/label><br \/>\n<select name=\"subject\" id=\"city\">\n <option value=\"Report on Garbage Collection Service\">Report on Garbage Collection Service<\/option>\n <option value=\"Report Illegal Waste Management \">Report Illegal Waste Management <\/option>\n <option value=\"Report Pet Issues\">Report Pet Issues<\/option>\n <option value=\"Report Drainage Issues\">Report Drainage Issues<\/option>\n <option value=\"Report Road Issues\">Report Road Issues<\/option>\n <option value=\"Report Street Light Issues\">Report Street Light Issues<\/option>\n <option value=\"Report Illegal Developments\">Report Illegal Developments<\/option>\n <option value=\"Report Illegal business operations\">Report Illegal business operations<\/option>\n <\/select>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"con\">\n\t\t<div class=\"comment\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-comment\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"your-comment\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Write your message...\" name=\"your-comment\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner second_font\" id=\"form-submit\" type=\"submit\" value=\"Send Message\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints Our staff seek to resolve complaints wherever possible at first contact.&nbsp;If you are still dissatisfied, or the complaint cannot be resolved front-line staff, the matter will be referred to a senior officer who will acknowledge the complaint within 5 working days The matter will be reviewed and you will be advised of the outcome. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"give_campaign_id":0,"footnotes":""},"class_list":["post-6562","page","type-page","status-publish","hentry"],"campaignId":"","_links":{"self":[{"href":"https:\/\/batown.ipasifik.com\/index.php?rest_route=\/wp\/v2\/pages\/6562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/batown.ipasifik.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/batown.ipasifik.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/batown.ipasifik.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/batown.ipasifik.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6562"}],"version-history":[{"count":5,"href":"https:\/\/batown.ipasifik.com\/index.php?rest_route=\/wp\/v2\/pages\/6562\/revisions"}],"predecessor-version":[{"id":9913,"href":"https:\/\/batown.ipasifik.com\/index.php?rest_route=\/wp\/v2\/pages\/6562\/revisions\/9913"}],"wp:attachment":[{"href":"https:\/\/batown.ipasifik.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}